The list of services presented on www.vietnamck.cz serves as a catalog of services and products usually offered by the Seller. The Seller does not guarantee the immediate availability of all items or services displayed on the website. Current availability shall be communicated to the Customer upon request or confirmed upon acceptance of the order.
The range of services and products reflects the current availability of third-party suppliers and partner providers. If a selected service or product can no longer be secured from the relevant sources, the Seller has no ability to influence such circumstances. Therefore, the Seller reserves the right, in the event of unavailability, to offer a reasonable substitute solution or, if necessary, to cancel the order.
The Customer places an order by completing the individual steps guided by the user interface of the online store or booking system. By submitting the order, the Customer confirms that they have read and understood the Terms and Conditions and the Complaint Policy, which are available on the Seller’s website at: General Terms and Conditions
Submission of the order constitutes a proposal to conclude a purchase or service contract. The contract is concluded only upon the Seller’s explicit confirmation of the order.
Before submitting the order, the Customer is prompted to review all entered information. The Customer is responsible for verifying the accuracy of all provided details. Any later modifications to the submitted data are possible only with the Seller’s prior consent.
Both the Seller and the Customer may cancel the order at any time before the Seller confirms the order. Any cancellation after confirmation is possible only upon mutual agreement between the Seller and the Customer.




